FAQ

1. Where do you ship?
We currently ship exclusively within Poland.

2. What products do you sell?
We specialize in leather bags designed for everyday use, travel, organization, and fashion.

3. How long does delivery take?
Orders are processed within 1–3 business days and delivered within 2–7 business days after dispatch.

4. How can I track my order?
You will receive tracking details by email once your order has been shipped.

5. Can I return my order?
Yes, you can return your order within 14 days of receiving it. Items must be unused and in their original condition.

6. Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

7. What if my leather bag arrives damaged?
Please contact us within 7 days with photos of the damage. We will arrange a replacement or refund.

8. What types of leather bags do you offer?
We may offer handbags, shoulder bags, travel bags, tote bags, backpacks, and everyday carry bags depending on availability.

9. Do you offer different styles and colors?
Yes, we offer a variety of bag styles, sizes, and colors depending on product availability.

10. Are your bags suitable for everyday use?
Yes, our leather bags are designed for practicality, organization, and daily use.

11. What payment methods do you accept?
We accept secure Shopify payment methods, including major credit and debit cards.

12. How can I contact you?
Email: juliavunikl@gmx.net
Phone: 663949083